In order to enjoy a smooth and accurate order process, kindly take a few minutes to read through our delivery policies.
Where does Dial-a-beryani deliver?
We deliver islandwide in Singapore. Special areas such as Sentosa, Jurong Island, etc. will incur added charges or may require collection from the mainland due to unforeseen circumstances at times.
When should I place my order?
We highly recommend you to place regular orders 1day prior and order of big quantity($200 and above), to be placed 2days prior. As for same-day delivery, kindly make lunch orders by 10.30am and dinner orders by 4 pm.
How to choose the date, time, and address to deliver?
Please be as specific as you can when mentioning the delivery address. As for the preferred date and time, you may mention it in our comment box. Please also provide us with your mobile, so as to reach you quicker.
What will happen if inaccurate details are given?
Your delivery will be delayed.
What payment options are there?
For same-day orders, it will be cash upon delivery(COD) in most cases. As for pre-orders, you may choose to COD or bank transfer to our UOB account. If it’s big pre-orders, we will need a deposit of 50% to confirm the order. For other options, kindly contact us at 62961161.
If I need change for $100 or $50 bills?
Please mention to us in the comments area.
What happens if the delivery doesn’t show up despite waiting for 15min and more?
We seek your sincere apologies if this situation were to occur. We also seek your understanding that there may unforeseen situations on the roads. We on our end will encourage the delivery personnel to contact the customer to inform if any such situation.
What if I feel that ‘ I am happy with the service” or “Delivery services needs improvement”?
If your feedback is negative, kindly give us an opportunity to work on our mistake and share it via email to email@example.com
If you feel neutral or positive about our service/food, do support us by sharing it on our website, social media platform, and also your social media platform by tagging ‘Dial-a-beryani’.
If I need any kind of assistance with regards to the order?
You may call +65 62961161 for immediate assistance. If your call was not answered, please drop us an email and in the meantime, our representative would have contacted you.